We make the first dial on your lead within seconds of receiving it. After that, we leverage our SmartCall methodology to maximize the contact rate for your leads.

We know your lead conversion rate is determined by the quality of the experience the prospective student has with your organization, and we have strategies to improve that experience.

We know the importance of retaining your students, and we have a proven method for helping you do just that.

A proven process that drives results

Admissions

StudentScout’s SmartSuite of products helps you reach your end goal – more starts, more quickly, at a lower cost per start. By focusing on two primary goals – improved contact rates and higher conversion rates – we help you improve your results.

SmartScrub – Scrubs leads for duplicity and invalidity, creating value by helping you receive refunds for duplicate/invalid leads and make better informed marketing decisions.

SmartCall – We make initial contact attempts on your leads within seconds of receiving them. After that, we utilize our proprietary technology to determine optimal call frequency and timing patterns to maximize contact rates.

SmartScript – Ongoing extensive testing and analysis of alternative scripting to create the greatest “lift” possible in success rates in collaboration with our clients.

SmartCert – Proprietary processes that minimize your regulatory exposure. Processes require extensive training, testing, certification and auditing of StudentScout personnel.

The numbers speak for themselves. Review our Case Studies to learn more.

Retention

We know the importance of retaining your students, and we have a proven methodology for helping you do just that. Based on pre-determined milestones or “red flag” warnings, we reach out to your students and ask pre-established questions which are shared with you individually and in aggregate form.

SmartTrigger – Using academic, attendance, or financial “triggers” to identify at-risk students. Students are then contacted by StudentScout to complete a “root cause” survey and schedule relevant follow ups and recommended actions with school personnel.

SmartScript – Ongoing extensive testing and analysis of alternative scripting to create the greatest “lift” possible in success rates in collaboration with clients.

SmartAction – Proprietary database of actions to take with “at-risk” students in various scenarios. Used to maximize student retention rates.

Recruiting

So much of the prospective student’s experience is dependent upon the interaction they have with your Admissions team. Making sure you have the right people in those positions is essential to improving your conversion rates.

StudentScout offers a comprehensive recruitment support solution that delivers results (click here to view Case Studies).

Customized Employment Branding – A strong employment brand is critical to recruiting and retaining the best employees. We do this for you!

Customized Pre-Screening & Selection Process – Identifying the most efficient recruitment and selection process is critical to improving success rates in the admissions process. Screening, assessing, and interviewing candidates to find those with the best motivational fit and skill set will improve retention and produce more starts per admissions advisor.

Applicant Tracking System (ATS) – Ensuring that your recruitment process is EEOC/OFCCP compliant is as important as ensuring you hire the right people for the jobs. StudentScout’s ATS facilitates a smooth candidate experience while also maintaining a compliant process.